We "FCK (BLACKPOOL) LIMITED (No 05400977)" at address "112/114 Whitegate Drive, Blackpool, FY3 9XH" are committed to protecting the privacy of all visitors to our Website, Mobile App or our online ordering channels ("Platform") , including all visitors who access the Platform through any website or mobile application or any other platform or device.
Please read the following Privacy Policy which explains how we use and protect your information. You fully agree and where required you consent to the collection, use and transfer of your information as set out in this policy.
You also fully agree to the privacy policy of our supplier which can be found here: Dept Of Digital Privacy Policy.
In agreeing to this Privacy Policy you also agree to us providing your data to our Supplier on the terms set out in this Policy so that they may operate and run this service on our behalf.
This privacy policy will replace any other Privacy Policy you may have seen or any other policy you may have been sent by us. For example you may have seen a privacy policy on either the Apple or Google websites related to our service, this Privacy Policy takes precedent.
1.1. When you visit this Platform, Website or use the Service to make an order from us, you may be asked to provide the following information
1.2. By using the Platform, and when you place orders through the platform you will also provide details in your order that indicate your
1.3. By using the Platform, the following data may be automatically collected
1.4 We may also collect information about your usage of the Website, Platform and Service and information about you from any materials (such as messages and reviews and telephone calls) you make, or post to the Website, Product, App or Service and the e-mails or letters or any other communication you send to us.
1.5. By accessing this Platform or Website or Service or our App or using any of our other online ordering routes, then you should expect that our data collection and usage as set out in this Privacy Policy will apply in that context too. We may collect technical information from your mobile device or your use of the Website or the Service through a mobile device, for example, location data and certain characteristics of, and performance data about, your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers. This information may be collected and used by us automatically if you use the Website or Service through your mobile device(s) or via our Suppliers who process our data on our behalf.
2.1 Your Personal Data is processed so that we can receive, process and fulfill your order with us
2.3 Your Personal Data is also used so that we and our Data Processors can operate, improve and personalise our services to you. Reasons may include:
2.4. Where you have indicated accordingly, you agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS, Push Notifications etc.) as well as by e-mail.
2.5. Where you have indicated accordingly, you agree that we may also share information with third parties (including those in the food, drink, leisure, marketing and advertising sectors) to use your information in order to let you know about goods and services which may be of interest to you (by post, telephone, mobile messaging (e.g. SMS, MMS etc.) and/or e-mail) and to help us analyse the information we collect so that we can administer, support, improve and develop our business and services to you.
3.1 We use third party suppliers to operate and run this Service ("Our Data Processors"). These suppliers allow us to provide this Service to you. To allow this Service to function, our suppliers need access to your personal data. Our Data Processors are authorised by you and us to process your data as follows.
By submitting your personal data, you agree to this transfer, storing or processing of your personal data by our third party suppliers.
4.1. The information you provide to us will be transferred to and stored on the servers of our suppliers which may be in or outside the European Economic Area, and may be accessed by or given to our staff working outside the United Kingdom and third parties (which means our subsidiaries and affiliates, our ultimate holding company and its subsidiaries and affiliates) who act for us for the purposes set out in this policy or for other purposes notified to you from time to time in this policy. Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is treated in accordance with this policy.
4.2. The third parties and suppliers with whom we share your information may undertake various activities such as, providing and running this online or ordering service, acting as an intermediary between you and us, processing credit card payments and providing support services for us, delivery services, hosting services, analysing data, billing, customer support and marketing assistance. By submitting your personal data, you agree to this transfer, storing or processing of your personal data by our third party suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
4.3. If you have consented we may allow carefully selected third parties, including marketing and advertising companies, our affiliates and associates, to contact you occasionally about services that may be of interest to you. They may contact you by post, telephone, mobile messaging (e.g. SMS, MMS, Push Notifications etc.) as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know.
4.4. If our business enter into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners or their advisors.
4.5. We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation;
You agree to the interpretation below of the Lawful Basis for the processing of your data. Where relevant the Lawful Basis below apply to both us and our Data Processors.
Administration Purposes
Training, quality monitoring, enhancing or evaluating the provided services
Website services, including for troubleshooting, data analysis, and survey purposes.
Statistical information that cannot be related back to individuals to help us improve the services we offer.
Enforcing and Defending Our Rights
Urgent or Unforeseeable Events
5.1. We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.
5.2. Where you have chosen a password which allows you to access certain parts of the Platform, you are responsible for keeping this password confidential. We advise you not to share your password with anyone. Unless we negligently disclose your password to a third party, we will not be liable for any unauthorised transactions entered into using your name and password.
5.3. The transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
5.1. You have the right to see the information we hold about you ("Access Request") and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us using the contact details set out in paragraph 7 below. In the event that you make an Access Request, we reserve the right to charge a fee of no less than twenty five pounds (£25.00) to meet our costs in providing you with details of the information we hold about you.
6.1. Any changes to our Privacy Policy will be posted to this Website please check this website regulary for updates.
7.1. All comments, queries and requests relating to our use of your information are welcomed and should be addressed to us directly.